Question 1

How do APC’s warranties work?

Accepted Answer

Eligible services include Ceramic Pro coatings, paint protection film, and ceramic window tint. Coverage is provided by the manufacturer’s warranty program. APC facilitates the claim process, but final approval is determined by the manufacturer according to its terms.

Question 2

How do I file a warranty claim?

Accepted Answer

Contact our Tukwila shop with your service date, product/package, photos of the concern, and your best availability. We’ll inspect, document, and submit your claim to the manufacturer and coordinate the next steps once a decision is made.

Question 3

What isn’t covered by warranty?

Accepted Answer

Typical exclusions include collision/impact damage, neglect, improper maintenance or harsh chemicals, repainting or bodywork after installation, deep scratches, and normal wear and tear. Exact exclusions depend on the manufacturer’s policy.

Question 4

What aftercare keeps my warranty valid?

Accepted Answer

Hand wash or touchless wash only, pH-neutral soap, high-quality microfiber, and avoid abrasive tools or automatic bristle washes. Decontaminate as needed and follow any maintenance intervals listed by the manufacturer. Ask us for product recommendations that pair with your package.

Question 5

Can I get service while traveling?

Accepted Answer

Yes. As an Elite Dealer network location, we can help you connect with other trusted shops for inspections or service when you’re away from Seattle/Tukwila. We’ll coordinate details to streamline your experience.

Contact Us

Support

Phone: 425-818-2820 Address: 1050 Industry Drive, Tukwila, Washington 98188 - King County, Seattle